Privacy Policy

1. Introduction

At UHSCutlery, we respect the privacy of our distinguished clientele. This privacy document details how we collect, store, share, and protect your information when utilizing our Shopify-style luxury quote concierge system.

2. Information We Collect

To process high-end custom orders and personalization requests, we collect the following personal identifiers:

• Buyer Name: Used for client correspondence and personalization certificates.
• Buyer Email Address: Used to dispatch order quotations and transaction records.
• Buyer Phone Number: Used to initiate WhatsApp quote confirmations or delivery updates.
• Purchase Interests & Custom Engravings: Specification details required for bespoke manufacturing.

3. How We Process Your Data

We process your information exclusively to process quotation requests, arrange custom engraving work, verify delivery addresses, and coordinate direct client concierge updates. We never buy, sell, or rent your database records to advertising third parties.

4. Customer Redirection & WhatsApp

Our website uses direct WhatsApp redirection links to initiate instant discussions with our concierge staff. When launching the WhatsApp redirect, the prefilled parameters (Name, Interest, Quantity, Engravings) are passed directly into your WhatsApp application.

5. Security Measures

We deploy secure sockets layer (SSL) encryption, firewalls, and credential access limitations to ensure security. However, no digital transmission is 100% immune; client vigilance is recommended when transmitting personal identifiers.